Industry: IT
Location: New York, NY
Salary: $50-60K (DOE)
Visa Sponsor: No
Language: English: Business Level, Japanese: Native Level
Detail: Japanese IT company seeks a Engineer, Professional Services
Description of Overall Responsibilities
• Conducts security assessments for primary customers of IIJ America, and designs security systems and processes.
• Builds, maintains, and upgrades security technology, such as log analysis, endpoint security, network security and so on, for the safe use of computer networks and the transmission and retrieval of information.
• Plans, coordinates, and implements the sales of new products and services in areas such as cyber security with Sales & Marketing Departments
• Performs installation and troubleshooting at site. (Required business trip.)
• Composes and issue work records and project records of installation and configuration for each customer.
• Reports the status of each project and troubleshooting progress to your team/project leader.
• Reports and archive actual solutions and countermeasures of troubleshooting for future reference.
• Controls project management for both pre-sales and post-sales.
• Controls projects, vendors and subcontractors for delivery and completion of projects on time.
• Performs product research and market trend analysis as requested by your team leader and verifies new technologies.
• Prepares written presentations, proposal and/or reports as requested by your team leader and performs presentation to customers.
• Prepares operations and procedures manuals in operating more efficiently and effectively.
< Technical Qualifications >
Maintain the following latest standards of technologies to provide appropriate IT and Security solutions to meet the customer’s requirement.
• Microsoft, Citirx, VMware and other major software vendor's product.
• Cisco, Fortinet, Palo Alto and other major network vendor’s devices.
• Unix/Linux, Windows server operation and maintenance.
• Security software and solutions for servers and PCs.
• Security Tools such as SASE, EDR, Vulnerability check and so on.
• Local and Wide Area Network technologies.
• Virtualization and storage technologies.
• Managed Service Provider (MSP), Managed Security Service Provider (MSSP) Operation
• Secure configuration guidelines such as CIS Benchmark, etc.
This position reports to Manager, department of Professional Services. Others will be designated by President & CEO if necessary.
