Industry: Trading
Location: Novi, MI
Salary: $100K~$120K
Visa Sponsor: No
Language: English: Business Level
Detail: Job Title: Account Manager
Department: Automotive
Reports to: Sales Director
Job Summary:
As an Account Manager, you will support automotive T1/T2 customers with semiconductor products, managing multiple clients and suppliers to meet all customer requirements. This role demands excellent timeline management, business acumen, and professional communication skills. Travel is required a few times a month.
Duties/Responsibilities:
• Manage a customer program life cycle from design, PPAP, safe launch, SOP, PCN, allocation and/or EOL by customer and by parts number.
• Conduct high level technical discussions with engineering to increase new opportunities.
• Can obtain program information from a customer to manage production pipe line (supply & demand) or new business opportunity.
• Manage customer programs information in Excel & PowerPoint in timely manner.
• Update monthly automotive market.
• Understand semiconductor supplier and customer market environment including acquisitions to maintain our company's position in a distribution market.
• Ability to work with Material Planners to manage processing quote, customer forecast/orders, based on supplier lead time.
• Experience with facilitating trucking, expediting, pushing-out or cancelling P/O depending on customer requirements.
• Ability to manage supply and demand without creating short-supply or dead-inventory based on customer FCT.
• Ability to manage line down situation.
• Ability to manage aging inventory.
• Understand and manage all N.A. automotive logistics requirements including WMS, Label, barcode, and traceability to meet customer needs
• Experience negotiating and managing RFQ & cost reduction based on customer programs to meet customer requirements.
• Analyze and calculate cost, resales, profitability and/or usage.
• Manage profitability during a cost negotiation.
• Ability to negotiate annual cost reduction between customer and supplier to increase sales & profitability.
• Ability to propose appropriate RFQ
• Ability to create and accurately and organize customer data leveraging Excel.
• Update daily & weekly activities without delay in timely manner.
• Update, review and manage Weekly POS, BKLG, INV to meet a company goal.
• Update, review and manage monthly, quarterly, yearly forecast with suppliers.
• Manage process including PPAP, PCN, Failure analysis, 8D and/or quality documentation between supplier and customer working with quality team to meet customer requirements.
• Support PCN partnered with the quality team.
• Provide high level technical assistance with material verification resolution, specification or drawing exceptions.
• Ability to manage all quality related issue based on a customer requested timeline.
• Ability to summarize all business opportunities both verbally and in writing.
• Must travel mainly throughout the mid-west, eastern region and Mexico.
• Additional time may be required determined by customer/supplier needs.
Required Skills/Abilities:
• Experience: 3-5+ years in the semiconductor industry, with a focus on automotive accounts (a bonus), preferably in an account management role.
• Industry Knowledge: Proficient in understanding and articulating the role of distributors and executing responsibilities within the semiconductor and automotive markets.
• Risk Management: Strong aptitude for risk management, aligned with the semiconductor QCDD standards.
• Ability to understand & perform manager’s request in timely manner.
• Be team orientated.
• Ability to manage all internal/external email, phone call, or message without delay to keep our position strong in timely & professional manner.
• Ability to manage all traceability data in Excel and/or PowerPoint.
• Global communication in different time zone mainly Japan required.
Education and Experience:
• Bachelors degree or equivalent diploma
• 3-5+ years in the semiconductor industry, with a focus on automotive accounts (a bonus), preferably in an account management role
